Legal Documentation

Terms of Service

Operated by NexaPay Group
Governing Law Singapore
Last Updated May 2025

Important distinction: These Terms of Service govern your use of the b2b-nexapay.com marketing website only. They do not constitute a service agreement for NexaPay's payment platform. If you are a registered NexaPay merchant, your use of the payment platform and related services is governed by the separate Merchant Service Agreement you agreed to upon registration.

01

Who We Are

This website (b2b-nexapay.com) is operated by NexaPay Group, a group of affiliated companies providing B2B cross-border payment infrastructure for LatAm–Asia trade. The NexaPay Group consists of:

Singapore
NexaPay Pte. Ltd.
UEN: 202417570W
68 Circular Road #02-01
Singapore 049422
Platform operations & commercial
Brazil
NexaPay Brasil LTDA
CNPJ: 55.767.457/0001-18
Av. Brigadeiro Faria Lima 2894
São Paulo / SP
Local operations & support
Canada
NexaPay Fintech Inc.
BC Reg: BC1488672
329 Howe St #701
Vancouver BC V6C 3N2
MSB licensed · FINTRAC registered
United States
NexaPay Fintech LLC
18 Broadway Ste S/N
Albany, NY 12207
MSB registered · FinCEN registered

References to "NexaPay", "we", "us", or "our" in these Terms mean NexaPay Pte. Ltd. and/or its group affiliates as applicable.

02

Scope of This Website

The b2b-nexapay.com website is a marketing and informational resource. Its purpose is to describe NexaPay's products and services, provide educational content about cross-border payments, and enable prospective merchants to make inquiries.

Visiting or browsing this website does not create a contractual relationship between you and NexaPay for the provision of payment services. No financial service is delivered to unauthenticated visitors of this website.

To access NexaPay's payment platform, merchants must complete a separate registration and KYB process and agree to the Merchant Service Agreement. These Terms do not apply to that platform.

03

Intellectual Property

All content on this website — including but not limited to text, graphics, logos, the NexaPay name and "N" mark, product descriptions, data, and page layouts — is the exclusive intellectual property of NexaPay Pte. Ltd. or its licensors, and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, republish, display, post, or transmit any content from this website in any form without the prior written permission of NexaPay, except for personal, non-commercial reference use.

Permitted use includes: sharing a link to a page, quoting a brief excerpt with attribution for journalistic or research purposes, and saving content for personal offline reference.

04

Permitted Use of This Website

By accessing this website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

Prohibited Activity
Use automated tools (scrapers, bots, crawlers) to extract content from this website without written permission
Attempt to gain unauthorised access to any part of the website or its underlying infrastructure
Transmit any malicious code, spam, or unsolicited communications via contact forms or other channels on this website
Misrepresent your identity or affiliation when submitting an inquiry
Use content from this website to create competing marketing materials or to misrepresent NexaPay's products or services
05

No Financial Advice

The content on this website is provided for general informational purposes only. Nothing on this website constitutes financial, legal, tax, or investment advice.

Fee rates, FX rates, and settlement timelines shown on this website are indicative only and subject to change. Actual rates applicable to your account will be set out in your Merchant Service Agreement. NexaPay accepts no liability for decisions made on the basis of indicative information published on this website.

You should obtain independent professional advice before making any business or financial decision based on content published here.

06

Inquiries and Pre-Sales Communications

When you submit an inquiry through this website or contact us via WhatsApp, email, or other channels, you are entering into a pre-contractual communication only. Such communications do not constitute an offer, acceptance, or binding agreement for services.

Any commercial terms, pricing, or service commitments discussed during pre-sales conversations are not binding until formalised in a signed Merchant Service Agreement.

NexaPay reserves the right to decline any application for merchant services at its sole discretion, including for compliance and risk management reasons, without obligation to provide reasons.

07

Third-Party Links

This website may contain links to third-party websites including platform partners (Mercado Livre, Amazon Brazil, TEMU, Shopee, and others). These links are provided for informational convenience only.

NexaPay has no control over the content, privacy practices, or availability of third-party websites and accepts no responsibility or liability for them. Accessing a linked third-party website is done at your own risk and subject to that website's own terms.

08

Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

NexaPay does not warrant that:

The website will be available uninterrupted or error-free
Information on the website is complete, accurate, or current at all times
The website is free from viruses or other harmful components
09

Limitation of Liability

To the fullest extent permitted by applicable law, NexaPay and its group entities, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of or inability to use this website
Any reliance on content or information published on this website
Unauthorised access to or alteration of your communications or data
Any other matter relating to this website

NexaPay's total liability to you for any claim arising from your use of this website shall not exceed SGD 100.

10

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore. You waive any objection to the exercise of jurisdiction by such courts.

11

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices, applicable law, or website functionality. Updated Terms will be published on this page with a revised date.

Your continued use of this website after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to updated Terms, please discontinue use of this website.

12

Contact

For questions regarding these Terms of Service, or to report any issue with this website:

NexaPay Pte. Ltd. · Legal

contact@b2b-nexapay.com

68 Circular Road #02-01, Singapore 049422

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